Substitutions and Delivery
We are committed to delivering your floral arrangement/ gifts on time and making sure it is fresh and beautiful. With seasons changing we want you to have the best florals and occasionally we may have to make substitutions of flowers. We will do what we can to maintain the same look and feel of the arrangement and any substitution will be of equal or greater value. This is the same for vases and containers we will do our best to get the exact look you are wanting if the product is not in stock.
Same Day delivery can typically be fulfilled if ordered by 2pm Monday - Friday and 11 am on Saturdays.
We are unable to guarantee a specific time of delivery, but you may request a specific time frame and we will do our best to accommodate your request.
Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the arrangement in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange delivery. If requested to leave at the front door the customer assumes all liability for arrangements left.
If the recipient's address is incorrect and delivery was attempted to the address, there is a $10 address correction fee. We are not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.